Rivian will open a $4.6M service support center as it prepares for first vehicle sales

by Msnbctv news staff

Rivian, the electrical car startup that’s gearing up for an preliminary public providing, continues its development of rising quick. The corporate can be opening a service assist operations facility for car homeowners in Plymouth, Michigan — and simply in time, as deliveries of the launch version of the R1T pickup are anticipated to begin late this month.

The ability will create 100 new jobs and are available at an funding of $4.6 million, $750,000 of which comes from a enterprise growth grant from the state. Funds such because the Michigan Enterprise Improvement Program are used to draw enterprise and encourage in-state job creation and funding. This isn’t Rivian’s first time investing in Michigan — whereas the corporate’s manufacturing unit is in Regular, Illinois (with a second one doubtless coming), its headquarters is in Plymouth. Rivian additionally opened an R&D heart in Dearborn in 2015 at a capital funding of $29.5 million.

The brand new heart can be an extension of Rivian’s present headquarters, an organization spokesperson confirmed to TechCrunch. Via the brand new heart, the electrical automaker “plans to assist all Rivian homeowners” by offering “around-the-clock help by the Rivian Roadside and Service Assist crew to North American Rivian homeowners with car questions, roadside requests and repair scheduling wants,” in response to a information launch.

The Michigan Governor’s Workplace describes the brand new jobs as high-wage and says that they arrive with advantages like tuition reimbursement and childcare help.

Like its rival Tesla, Rivian operates underneath a direct gross sales mannequin that enables prospects to order automobiles from it instantly on-line. Right this moment, solely 22 states enable OEMs to promote on to prospects — in these states, Rivian can arrange show rooms and supply check rides — however there aren’t any prohibitions from a buyer ordering instantly on-line.

Rivian additionally plans on holding its servicing and assist in-house. In keeping with the corporate web site, Rivian plans on offering 24/7 assist by way of its Service Workforce, which can supply troubleshooting, diagnostics, assist with establishing appointments and roadside help.

Simply final week, Rivian confirmed to TechCrunch that it had acquired the mandatory certifications from three separate companies giving it the greenlight to promote and ship the R1T and R1S SUV in all 50 states.

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